Maintenance:
1,The power must be cut off before maintaining.
2,Cleaning the glass of the product in regular time to ensure the good efficiency.
3,Cleaning the housing and radiator in regular time to ensure the good performance of heat sinking.
4,Can use the screwdriver open the cover and take out of the driver to change a new.And connection of the wires of AC driver please follow below: Brown to connect "L", Blue to connect "N", Yellow to connect "", And the red or white wires of DC connect the positive pole of driver, and the black wire connect the negative pole of driver. and don't mix the positive pole and negative pole.
5,Please take measures of lightning protection, and ensure the Input voltage which is stable.
6,Please put the lamp under the dry, ventilated and clean circumstance, and clean and maintain regularly.
7,Don't disassemble by yourself, avoid the electric shock as there is high voltage inside the lamp.
8  Don't upside down when installing or lighting the lamp

1. Please ask the qualified professional person for help.

Warranty

     All products use constant current power supply ,and have 5 years warranty(According to your requirement).
     Remark:The warranty on the base of right storing way,right installing way,right using way,right maintaining way.Any broken out of our rule,out of our warranty.During the warranty time,we can choose repairing,replacing parts or replacing the whole products according the detail information.And we'll charge the customers some material fee and labor cost if the product out of our warranty time.
     Please read the instruction carefully before you use the product.We keep the right of final explanation for the instruction and the product.The product will keep updating continues.And sorry for the no notice for the updating.sure the Input voltage which is stable.


Q1. Can I have a sample order for led light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for led light?

A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q6. Is it OK to print my logo on led light product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 5 years warranty to our products.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.